Privacy Policy

Introduction

I'm Gigger Infotech Private Limited ("I'm Gigger", "we", "us", "our") operates a gig-based digital marketplace that enables verified MSMEs, individuals, and gig workers to buy, sell, collaborate, and grow through hyperlocal to global trade. We respect your privacy and are committed to protecting your personal information.

Scope

This Privacy Policy explains how we collect, use, disclose, and protect information when you use our mobile application, website, and related services (collectively, the "Platform"). By using the Platform, you agree to the terms outlined here.

Information We Collect

• Account Information: Name, email, phone number, profile details.
• Business Verification: MSME (Udyam) registration details, business name, and related identifiers. We do not store uploaded documents; verification is performed without retaining sensitive files.
• Listings & Activity: Posts, offers, requirements, messages, favorites, and interaction history.
• Device & Usage: Device type, app version, IP address, crash logs, performance metrics, and cookies or similar technologies on the website.
• Location (optional): If enabled, approximate location to support nearby offers and discovery.

How We Use Information

• To provide and improve Platform features including discovery, communication, and listings.
• To verify business identities and maintain trust and compliance.
• To secure the Platform, prevent fraud, and enforce policies.
• To communicate updates, service notices, and support responses.
• To analyze usage for performance, reliability, and user experience improvements.

Platform Neutrality

I'm Gigger is a facilitator. We are not a buyer, seller, employer, or service provider. Transactions occur independently between users. Decisions are user-to-user.

Data Sharing & Disclosure

• User-to-User: Information you choose to share in listings or messages is visible to relevant users.
• Service Providers: Trusted vendors supporting hosting, analytics, communication, and verification—bound by confidentiality obligations.
• Legal & Compliance: We may disclose information to comply with laws, regulations, or lawful requests.
• Business Events: In case of merger, acquisition, or reorganization, data may be transferred under equivalent privacy safeguards.

Data Retention

We retain necessary information for as long as your account is active or as required to provide services, meet legal obligations, resolve disputes, and enforce agreements. Verification documents are not stored on our Platform.

Security

We implement industry-standard technical and organizational measures to protect your information. No method of transmission or storage is 100% secure; we continually improve our safeguards.

Children's Privacy

The Platform is intended for adults and business users. We do not knowingly collect data from children under applicable age thresholds. If you believe a child has provided information to us, please contact us to remove it.

Cookies & Tracking

Our website may use cookies or similar technologies for essential functionality, analytics, and performance. You can control cookies through your browser settings, but disabling them may affect features.

Your Rights

• Access, update, or delete your account information.
• Request correction or portability of certain data.
• Withdraw consent where applicable (e.g., location access).
• Object to specific processing subject to legal conditions.

Third-Party Links

The Platform may link to third-party websites or services. We are not responsible for their privacy practices. Please review their policies.

International Transfers

Depending on your location, data may be processed in other jurisdictions with appropriate safeguards and compliance frameworks.

Changes to This Policy

We may update this Privacy Policy to reflect changes to our practices or legal requirements. The "Last updated" date will indicate the latest revision. Continued use of the Platform constitutes acceptance of updates.

Contact Us

I'm Gigger Infotech Private Limited
Gateway to Glocal Trade
For privacy inquiries, please reach out via the contact section on our website or app.