Frequently Asked Questions

I'm Gigger is a gig-based digital marketplace that enables verified businesses and gig participants to buy, sell, collaborate, and earn through structured trade interactions.

The platform acts only as a facilitator, not as a buyer, seller, employer, or service provider.

No.

• I'm Gigger is not an employment or recruitment platform.
• It enables gig-based trade, lead discovery, group buying/selling, and task-based opportunities, not salaried jobs.

I'm Gigger is designed for:

• Guest users (view-only)
• Individuals / End consumers
• MSMEs & business owners
• Gig workers, students & agents
• Kiosk operators & franchise partners

A Guest User can:

• View ads and listings
• Explore categories and nearby offers

Guest Users cannot:

• Post ads
• Message advertisers
• Participate in bidding or group activities

Registration is required for interaction.

No. Only verified MSMEs, businesses, or authorized gig agents can post ads.

Individuals can participate by:

• Responding to ads
• Raising requirements via gig agents or kiosks
• Earning through bounty gigs

MSME verification:

• Improves trust and accountability
• Reduces fraud and fake listings
• Aligns with India's formal trade ecosystem
• Protects users and platform integrity

Some categories may allow provisional or assisted onboarding.

I'm Gigger supports 8 official ad types:

• Buyer
• Seller
• Group Buy
• Group Sell
• Import B2B
• Export B2B
• Nearby Offers
• Bounty Gig

Each ad type has its own rules, visibility, and engagement model.

Group Buy: Multiple buyers pool demand to get better pricing

Group Sell: Sellers aggregate supply to reach bulk buyers

Pricing may change dynamically based on participation.

A Bounty Gig allows users to:

• Earn by finding buyers, sellers, or leads
• Complete defined trade-related tasks
• Receive payouts once conditions are met

It is performance-based, not salary-based.

No. I'm Gigger does not guarantee:

• Quality of goods or services
• Payment completion
• Delivery timelines
• Business outcomes

All transactions are directly between users.

I'm Gigger:

• Is not a party to transactions
• Does not handle payments or logistics
• May assist with reporting, flagging, or account review

Disputes must be resolved between transacting parties.

No. I'm Gigger is strictly a technology facilitator, not:

• A broker
• An agent
• A commission-based intermediary (unless explicitly stated)

• Browsing is free
• Guest access is free
• Certain features, kits, or premium services may be paid

Any charges are transparently disclosed.

Commission or service fees (if applicable):

• Are category-specific
• Are disclosed before participation
• May vary by ad type or service

There are no hidden charges.

They can earn by:

• Completing bounty gigs
• Assisting MSMEs in onboarding or sourcing
• Acting as local trade facilitators
• Managing kiosks or hyperlocal operations

Earnings depend on performance and activity.

I'm Gigger collects only necessary data such as:

• Contact details
• Business verification information
• Usage and interaction data

All data handling follows the Privacy Policy.

Data is:

• Not sold
• Not shared without consent
• Shared only when required by law or platform operations

Users control their visibility settings.

• Business users undergo verification
• Listings are moderated
• Flagged content may be removed

However, users must exercise due diligence.

Yes. Accounts may be suspended for:

• False information
• Fraudulent activity
• Policy violations
• Abuse or misuse of the platform

Suspension decisions are final but may be reviewed.

Yes. Users can request account deletion as per the Privacy Policy, subject to legal and compliance requirements.

You can review:

• Terms & Conditions
• Privacy Policy
• Legal Disclaimer
• Grievance Redressal Policy

All policies are interlinked for transparency.

Users can:

• Use the in-platform grievance option
• Contact the designated Grievance Officer
• Submit details as per the Grievance Redressal Policy

Responses are provided within statutory timelines.

Yes. The platform aligns with:

• IT Act, 2000
• Intermediary Guidelines
• Data protection best practices
• MSME and digital commerce norms